August 6, 2020 Hangry

Menu Management

Menu management is an important part of any food service operation. When it comes to the Hangry platform, there are two options. First, we may have an integration with your POS provider, in which case menu management would take place in that system and flow into ours. As a result, all your reporting would be in one central location.

If we don’t have an integration, or you’d prefer not to use the integration, we have a second option. Menu management can be done solely in our system as a standalone solution. This means that all of the menu info (name, price, etc.) would be input separately for your mobile app. Here, we’ll go over the process of inputting menus in our user friendly system.

Menu Management Overview

Preview 

The preview tab will show you what the menu looks like at a glance. From here, you can select a location from the dropdown. Then you can click through the different sections and continue expanding the preview. It is still recommended to review the menu in the app on a phone. 

Note: One important thing to keep in mind is that anything that is deleted in the dashboard cannot be recovered or undone. As this is a permanent action, please ensure it is necessary prior to clicking delete. 

 


Schedules

Schedules can be set up to support various scenarios. In many cases, campuses will have different items available for breakfast, lunch and dinner. Oftentimes, they also have rotations across different weeks – all of these things can be accommodated from the dashboard schedules tab. Schedules can be done at any point during the menu build.

Actions:

  • Select the location from the dropdown. Schedules need to be created per location. 

  • Input the schedule name, and click create. 
  • Once added, the schedule details will populate. Now you can fill in details based on the campus needs. The description box can have internal notes for additional info. Neither of these things will be visible in the app. 

  • If the schedules are not related to a time of day (i.e. breakfast, lunch, dinner), then simply turn the toggle on. This will show up as 00:00 – 11:59. Schedules only control the visibility of sections in the app, while the hours of operation will still be in charge of when orders are accepted. If the schedule is related to a time of day and you’d like to have the section disappear from the app menu at a certain time, that is when you would input specific hours. In the example above, we have a breakfast schedule that is only visible in the app from 7:00am to 10:59am. 

 

  • Each day also has a date range option. The default is set to always in effect, however you can set a custom date range. This could be used for sections that may be specials, if you’d like the schedule to be hidden automatically after a certain date.

  • The final consideration is rotation. If the schedule rotates, simply set the number of weeks and the start date. 
  • Click update schedule. Schedules can be updated at any time, and these changes happen in real time. Continue creating all the applicable schedules for each location. 

 


Sections

When building out menus, the sections are the first category to fill out. Here, you will input the titles of each section (i.e. Breakfast, Lunch, The Classics, Sandwiches, etc.). Once you’ve added a section, you’ll see some additional options in the middle. On the right, you will see the list of schedules which can be applied to each section.

Actions:

  • Input the section name and click the plus to add it. 

  • From the middle, you can add an internal note. This will not show in the app. You can also hide the section if you don’t want it to be visible. 

  • If you click advanced to expand it, some additional drop downs will appear. Here, you can select the reporting category (set up under Sales > Reporting Categories) and taxes. If you apply tax at the section level, it will be used for every item within that category. There is also an option to do it at the item level if certain items have different taxation. 

  • On the right, you’ll see a list of schedules if any have been created for this location. The default shows as always available. To change it simply click on the one or multiple schedules that apply, then click update schedules. 

 


Items

Once sections are established, items will need to be populated for each one. From the items tab, you’ll add items and include their descriptions, prices, images, etc. 

Actions:

  • On the left side, put in the name, description and price of the item, then click add. 
  • Once added, additional information can be input on the right. 

  • By expanding advanced options, you can set up taxes at the item level if they are different from what was set up for the section. If it’s set up, item tax will take precedence over the section tax. You can also input reporting categories from the dropdown.

  • The last portion that can be adjusted here is moving items. If you’ve accidentally added an item into the wrong section, you can select a different section from the drop down and simply move the item over. 

 


Options

Options lists are the next thing to be created – these lists will have modifiers within them that customers choose from. An example of an option list would be “Pick Your Size” which would have the sizes like small, medium, and large nested within. Any time an item is customizable, it’s likely that an option list is required. The great thing about options lists is that they can be linked to other items. 

 

 

For example, let’s take our pita shop example. A location may have multiple menu items, but all of them require the same option lists – pick your size, pick your pita, pick your toppings, pick your sizes. You would need to build out these options lists with all the modifiers only once, and then those option lists can be linked to each new item that shares the same modifiers. 

Actions:

  • Input the name of the option list, and then set it up as either required or optional. An example of a list that would be required for the user to select is something like size or type of bread – a user would not be able to build their order without making this selection, thus we set it as required so they cannot skip it. 

Oftentimes, clients will have every option list set as required, and will include a modifier within the list titled “no, thanks” or “no sauce” in case someone would like to opt out. That way, the kitchen staff will know that the customer has purposefully made that selection. 

The other parameter to set up is whether the customer can pick only one item from the option list, or if they can select many. If the customer is able to select many, you can expand the advanced options in order to set limits. You are able to input a min and max number of modifiers customers are allowed to select. 

The final consideration for options is to select whether or not they belong in a combo. For detailed instructions on creating combos, refer to this video

 


Modifiers

Modifiers are added to fit into option groups. They can have additional pricing, as well as other reporting groups if required.

Actions:

  • Input the name of the modifier, and the price if required. The recommendation is to select a default for each of the modifier groups. 

  • Each modifier can be updated on the right. 

  • Click advanced if you need to select a reporting category if required for modifiers. Once you’ve made applicable changes, click update to save. 

 


Rearrange

This tab can be used to rearrange all of the menu categories. 

Actions:

  • Click and drag the boxes based on the order you’d like them to be in. 
  • Click save. Since the system can only save one column’s changes at a time, ensure you complete one before moving on to the next. 

 


Nutrition

Nutritional information can be updated for both items and modifiers. There are also dietary flags – some standard ones are included in the dashboard, but custom ones may be added upon request. 

 

Actions:

  • Select from the dropdown menu to get to the location items and modifiers you’d like to input. 
  • Click update. 

  • For the flags, simply toggle them on or off. 

 


Hangry provides campuses with a cross-functional, branded mobile app that includes modules for: food ordering, dietary filtering, nutrition tracking, campus-wide loyalty & rewards, rich-push marketing, announcements, surveys, and feedback. Built by us, driven by you, trusted by your users.

To see more dashboard tutorials, Click here.
To learn more about our Loyalty and Rewards Program, Click here.

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