Let’s paint a quick picture for you. You are sitting in a hospital bed, for whatever accident or misfortune got you there, and it’s time to eat. You let the nurse know you’re hungry, and they proceed to pull out a tablet and begin ordering your food. As you look at the screen, you notice that the tablet has all your information on it. This includes the medications and vitamins you’re taking, your current and previous medical records, and all your dietary restrictions and allergies. Based off the information on the screen, the nurse proceeds to order your food straight from the tablet. They have ordered an amount of food sufficient to take with your medication, they have avoided all food containing your allergies and restrictions and now they are pressing send.
‘Your food should be right up!’
What you don’t know is that the order they just made (which was perfectly tailored to you), has now been sent to the kitchen to be prepared. What you also don’t know is all the misfortunes you managed to avoid with this tablet ordering process. Let’s name a few:
- Neither you nor your nurse had to fill out any paper work
- The order has already been sent so there is no opportunity for papers to be lost or damaged/mixed up
- All your dietary concerns were listed on the tablet, so your food will be perfectly tailored to your needs, no need to worry whether the nurse wrote down your restrictions or preferences correctly
- This 5 minute ordering process just cut the dietary office’s paperwork hours in half, meaning your food comes faster now
And you haven’t even eaten yet.
This feature-rich tablet ordering process plays well to the fast-paced environment of the hospital, while acknowledging the strict rules and regulations that go along with ensuring patient satisfaction. The success of basic restaurant mobile ordering is undeniable when it comes to integrating into everyday life. However, the capabilities of mobile ordering strive even further in the critical environment of a hospital.
Want to learn more about Hangry’s inpatient mobile ordering? Click here.