Although the process is very simple, it is one of the most necessary steps of the mobile ordering process. Once a user has completed their mobile order, it is the kitchen’s responsibility to mark it as ‘Ready to Pickup’ once they’ve finished preparing it. Without this step, the user’s won’t know when to head to the pickup station to receive their order.
FROM THE MERCHANT TABLET:
- When you’ve finished preparing the order, click on it.
- Click ‘Order is Ready‘
Once you’ve done this, the user will receive a notification letting them know their order is ready to pickup.
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